No surprises, no hard sell, no rushing. Here is the whole appointment, step by step, and how to prepare for each service.
- 01
Booking
Choose a service and a time online, or call or text Martha. You get a reference straight away.
- 02
Confirmation
Martha confirms every booking personally, usually within a day, by text or email. If a different time suits better, she will say so.
- 03
Arrival
Suite 263, 3505 Camino del Rio South, with easy parking. Arrive five to ten minutes early for a first visit to fill in a short form.
- 04
Consultation
A few minutes about your skin, sensitivities, medication and goals. Ask anything. This is what makes the treatment gentle.
- 05
Your treatment
Martha performs every service herself, talks you through each step, and adjusts as she goes. Say the word and she slows down.
- 06
Aftercare
Clear, written aftercare and honest advice about when to come back. No products pushed, no packages.
A little preparation, a lot less discomfort.
Waxing
- Hair at least ¼ inch long, about two to three weeks of growth
- No sun, exfoliants or retinol for 24 to 48 hours before
- Clean skin: no lotions or oils on the day
- After: no hot baths, sun or exfoliating for 24 hours
Massage
- Arrive hydrated, and skip a large meal just before
- Tell Martha where the tension is, and anything to avoid
- Pressure can change at any point: just say
- After: drink plenty of water for the rest of the day
Lashes
- Come with clean lashes: no mascara
- Full sets take 1 hr 20 min to 2 hrs, so get comfortable
- After: keep them dry and away from steam for 24 hours
- Fills every two to three weeks, with 40% or more still on
The small print, kindly put.
A solo practice runs on everyone keeping their word. These are the few things Martha asks.
- 0124 hours' notice to cancel or reschedule. Late cancellations and no-shows may be charged.
- 02Arrive early for a first visit. A late start may mean a shorter treatment at the full price, so the next client isn't kept waiting.
- 03One discount per visit: 15% off your first service, or 15% off every visit for active duty and veterans.
- 04Women only. The studio is a women-only space.
- 05Pay at the studio, in US dollars, after your appointment.
Does waxing hurt?
How do I book?
What is the cancellation policy?
Do you offer a first-visit discount?
How should I prepare for a wax?
What should I wear for a massage?
How long do lash extensions last?
Are your products safe for sensitive skin?
Where exactly are you?
Before your visit.
Something not covered here? Ask Martha directly. She answers personally.